Even new PCs can have problems - ruckersoetted

Recently I splurged on a new laptop, a 13.3-in Samsung Series 9 Ultrabook. Incredibly thin, light, and fast, it overjoyed me from the moment I unpacked it.

It wasn't long, though, in front my joy turned to frustration. Although it booted with lightning speed, Net access seemed slow. As a matter of fact, sometimes I couldn't load Vane pages at all.

As usual when dealing with a mystery like this, I used the valuable SpeedTest to help pin down the problem. For certain, the Samsung was having periodic connectivity slowdowns and outages. My router wasn't to blessed, and for once neither was Comcast.

But what just was going along? Surely a brand new computer—especially one as advanced and expensive as this—could reliably connect to the Internet.

Turns stunned, none. After some Net inquiring, I learned that many Samsung Series 9 models suffered from the same intermittent Wi-Fi problems. (I further determined that Wi-Fi was to blame subsequently connecting the system directly to my router via Ethernet. Trouble resolved.)

So I went to Samsung's reenforcement site in search of updated Wi-Fi drivers, but found nothing unused: All the drivers dateable back to middle-2012. Luckily, someone on a user assembly pointed me to new drivers from Intel (makers of the Series 9's Wi-Fi chip off), and a speedy download, install, and reboot later, I was enjoying blatant broadband once again.

Alas, the taradiddle doesn't end there. Shortly I began to notice that certain Web sites wouldn't load completely. It was like the browser just gave dormy midway. If I refreshed the page, fast, problem solved. Just that certainly wasn't a longsighted-condition result.

What the heck? Another connectivity issue? Back to the user forums. You'll never guess the culprit this time: Samsung's Support Center service program (which monitors the system for available updates and whatnot) apparently doesn't get along Google Chrome, my browser of choice. Other users had encountered this same page-loading oddity; uninstalling Support Center was a potential fix.

For certain, that worked. But mouth more or less two vexing hassles! And on a brand-new PC, no less.

By now I'm trustworthy you've sussed out the moral of the story: Flatbottomed new PCs can ingest problems. Annoying, yes. Frustrating, definitely. But information technology's the nature of the high-technical school animate being. The key is to keep on calm and remember that there may cost a (moderately) simple result.

Tributary Editor program Hayrick Broida writes about business and consumer engineering science. Ask for supporte with your PC hassles at hasslefree@pcworld.com, or assay the gem trove of helpful folk in the PC World Community Forums. Contract to have the Hassle-Free Microcomputer newsletter e-armoured to you each week.

Source: https://www.pcworld.com/article/452053/even-new-pcs-can-have-problems.html

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